Arthem

DELIVERY

We need 1-3 workin days to produce your order.

Then you need to count the shipping time:

• For France, shipping is 2-3 working days.
• In the European Union the announced delay is from 3 to 10 working days.
• In the rest of the world, the delay is 5 to 14 working days.

Note: the crisis of the crisis is COVID impacting production and delivery times..

Shipments are always tracked for Europe

RETURNS

Returns are allowed only in the event of a damaged product (no later than 30 days from delivery).

In this case it is necessary to provide:

• Photo of the article.
• Description of the problem.
• Order number.

When we receive this information, we will send you the replacement product with the timing indicated in the section

ATTENTION: if the package on delivery shows visible signs of damage, it is necessary to refuse delivery of the order and inform us immediately at our customer service.

If you have entered an incorrect or incomplete address, we will have to wait for the order to be returned to us and reship it at your expense. In case of failure to address, the postmark will be taken as proof.

*if the package on delivery shows visible signs of damage, it is necessary to refuse delivery of the order and inform us immediately at our customer service.